3191pg takes privacy seriously. This document clearly explains what we collect, why we collect it, how your data is stored, and what rights you have as the data subject, in full compliance with the LGPD.
Last updated: January 20263191pg operates in full compliance with the Lei Geral de Proteção de Dados (Law No. 13.709/2018). Every use of your data has a clear and specific legal basis.
3191pg never sells user information to third parties. Data is only shared when required by law or to operate the contracted services.
All transactions and communications use 256-bit SSL encryption. Financial data such as Pix and card information is processed with additional layers of security.
You can request access to, correction of, portability of, or deletion of your data at any time — no red tape — directly through 3191pg support.
This Privacy Policy describes how 3191pg collects, uses, stores and protects your personal data. By using the platform, you confirm that you have read and understood this document. If you have any questions, please contact us at contato@3191pg.net before proceeding.
A 3191pg is a Sports Betting and online entertainment platform serving the Brazilian market. For the purposes of the General Data Protection Law (LGPD — Law No. 13,709/2018), 3191pg acts as the controller of personal data collected during the use of its services.
As the data controller, 3191pg is responsible for decisions regarding the purpose and means of processing users' personal data. When third parties process data on behalf of 3191pg — such as payment processors and technology providers — they act solely as processors, operating under contractual instruction and subject to equivalent data protection obligations.
To contact 3191pg regarding privacy matters, please email contato@3191pg.net. The Data Protection Officer (DPO) is also available through this same channel for specific inquiries about data subject rights and security incidents.
3191pg collects only the data necessary to provide contracted services, meet legal obligations and improve the user experience. The data collected falls into the following categories:
Registration and identification data:
Financial and transaction data:
Usage and browsing data:
Communications:
3191pg does not collect data in sensitive categories such as racial origin, religious beliefs, health data, or sexual orientation, except where strictly necessary to fulfill specific legal obligations.
Every piece of data collected by 3191pg serves a specific purpose. The platform does not use your information for purposes other than those described below without notifying you in advance:
The LGPD requires that all personal data processing have a clear legal basis. 3191pg grounds its processing of user data on the following legal bases set out in Article 7 of Law No. 13,709/2018:
| Legal Basis | Purpose at 3191pg |
|---|---|
| Contract performance | Account management, bet processing, and payments via Pix and other methods |
| Compliance with a legal obligation | Identity verification (KYC), anti-money laundering, regulatory reporting |
| Legitimate interest | Fraud prevention, platform security, service improvement, responsible gambling |
| Consent | Sending promotional communications and use of non-essential cookies |
For processing activities based on consent, users may withdraw their authorization at any time without affecting essential platform services. Consent for promotional communications can be revoked through the account dashboard or by contacting 3191pg support.
3191pg does not sell, rent, or trade users' personal data. Information is only shared with third parties in the situations below, all of which carry contractual safeguards equivalent to the protections required by the LGPD:
3191pg will never request your personal data through unofficial channels. Any communication asking for your password, full CPF, or banking details via email, SMS, or third-party messages should be treated as a fraud attempt and reported to support immediately.
3191pg implements technical and organizational measures to protect user data against unauthorized access, accidental loss, destruction, or improper disclosure. The main security measures in place include:
In the event of a security incident that could compromise your data, 3191pg commits to notifying affected users and the National Data Protection Authority (ANPD) within the timeframes established by the LGPD, while taking immediate steps to mitigate the impact of the incident.
Your password is personal and non-transferable. 3191pg will never ask for your password via email, chat, or any other channel. If you receive any such request, do not share your password and report it to support immediately.
3191pg uses cookies and similar technologies to ensure the platform functions correctly, improve the user experience, and — with your consent — display personalized content. The types of cookies used are:
You can manage your cookie preferences through the banner displayed on your first visit or through your browser settings. Disabling non-essential cookies does not affect core platform functions such as betting, deposits, and withdrawals. Clearing cookies may require you to log in again and reset any saved preferences.
3191pg is a platform exclusively for users aged 18 and over. Intentional collection of data from minors is strictly prohibited, and the platform enforces age verification during registration.
If 3191pg determines that data from a user under 18 has been inadvertently collected, the information will be deleted immediately and the account will be closed. Parents or guardians who identify a minor registered on the platform should contact support at contato@3191pg.net for immediate data deletion and account closure.
If you are under 18, do not create an account on 3191pg. The platform verifies age at registration and may request additional documentation at any time to confirm the account holder's age.
The LGPD grants you, as the data subject, a set of rights over the information 3191pg holds. You may exercise these rights at any time at no cost by contacting support:
Eight rights guaranteed by law — all exercisable directly through the platform's support
Request a copy of all personal data 3191pg holds about you, including your betting history and financial transactions.
Request the correction of incomplete, inaccurate, or outdated information — such as your registered home address, email, or phone number.
Request the deletion of data processed on the basis of your consent. Data retained due to a legal obligation is subject to a specific retention period established by law.
Request your data in a structured, machine-readable format for transfer to another service or platform, in accordance with ANPD regulations.
Withdraw at any time the consent you gave for optional processing activities, such as receiving promotional communications from 3191pg.
Request the temporary restriction or anonymization of data that is unnecessary, excessive, or processed outside legal compliance.
Request information about which public or private entities 3191pg has shared your data with.
If you believe your rights have not been adequately addressed, you may file a complaint with the National Data Protection Authority (ANPD) at any time.
3191pg responds to data subject rights requests within 15 calendar days from the date of receipt. Complex requests may take up to 30 days, with prior notice to the data subject regarding the required timeframe. To exercise your rights, contact us at contato@3191pg.net with the subject line "LGPD Rights — [type of request]".
3191pg retains personal data only for as long as necessary for each specific purpose, or for the minimum period required by Brazilian law. General retention periods are:
| Data Category | Retention Period | Legal Basis |
|---|---|---|
| Registration data (name, CPF, email) | Account lifetime + 5 years | Legal obligation / fraud prevention |
| Financial transaction history | 5 years after the transaction | Civil Code / financial regulation |
| Betting records | 5 years after each bet | Sports betting regulation |
| Verification documents (KYC) | 5 years after account closure | Anti-Money Laundering Law |
| Support records and communications | 2 years after closure | Legitimate interest / defense in legal proceedings |
| Browsing data and analytical cookies | Up to 13 months | Service improvement / consent |
After account closure, data is either anonymized for statistical purposes or permanently deleted, in compliance with minimum legal retention periods. Data kept solely to meet legal obligations will not be available for operational use after the account is closed.
In some cases, 3191pg user data may be processed by servers or service providers located outside Brazil. When this occurs, 3191pg ensures that international data transfers meet LGPD requirements by applying one or more of the following safeguards:
For any international transfer, 3191pg keeps records of all processing activities and can provide information about the countries involved and the safeguards applied upon request through the privacy channel.
Infrastructure providers: Some of 3191pg's technology partners operate servers in other jurisdictions. All of them have specific data protection agreements with clauses compatible with the LGPD and auditable security standards.
3191pg may update this Privacy Policy periodically to reflect changes in the services offered, applicable legislation, or data processing practices. Material changes will be communicated at least 15 days in advance by email or via an in-platform notice before taking effect.
The date of the last update is always shown at the top of this document and in the footer of this section. We recommend reviewing this policy periodically to stay informed about how your data is handled. Previous versions of this policy are available upon request from 3191pg support.
Continued use of the platform after any updates to this policy are published constitutes acceptance of those changes. If you disagree with a specific change, please contact support before the effective date to discuss your options, including account closure with data deletion within the limits permitted by law.
To exercise your data subject rights, ask questions about this Privacy Policy, or report any issue related to the handling of your data, please contact 3191pg through the channels below:
3191pg's Data Protection Officer (DPO) is the official point of contact for privacy matters and can be reached at the same email address, with a clear indication that the request is directed to the DPO. The DPO operates independently to ensure that the platform's data processing practices remain fully compliant with the LGPD and industry best practices for privacy.
The support team and DPO of 3191pg support is available exclusively in Brazilian Portuguese and will never ask for your password, card CVV, or verification code through any channel. Do not respond to any communication requesting this type of information.
Contact 3191pg's privacy channel
Real safeguards that go beyond legal fine print — security you can feel in everyday use
Transactions via Pix, boleto, card, and PicPay are processed through providers certified by the Banco Central do Brasil. 3191pg never stores full credit or debit card numbers — that data is handled exclusively by the card operators.
3191pg's KYC process uses specialized document verification providers. ID and driver's license images submitted for verification are processed with encryption and are not accessible to staff without specific authorization.
Anomaly detection systems monitor access patterns and transactions in real time. Unusual behavior — such as logins from new locations or out-of-pattern transactions — triggers alerts and may initiate additional verification to protect your account.
Sensitive data stored on 3191pg's servers — such as CPF, banking details and financial history — is encrypted at rest as well as in transit. Even unauthorized server access would not result in readable data.
Access to users' personal data by 3191pg staff follows the principle of least privilege — each person accesses only what is strictly necessary for their role. All access is logged and monitored with full traceability.
In the event of any security incident that may affect your data, 3191pg is committed to notifying the affected users and the ANPD within the legally required timeframes, detailing what occurred, which data was affected, and the steps taken to address the situation.
Responsible Gambling: 3191pg believes betting is entertainment. Set your deposit limits, use session time alerts, and access the self-exclusion tools available in your account. The platform is available only to users aged 18 and over residing in Brazil. For more resources, visit our Responsible Gambling.
A 3191pg collects only the data necessary to operate its services, meet legal obligations and improve the user experience. Your data is protected with 256-bit SSL encryption, never sold to third parties and retained only for as long as required by law. You have rights guaranteed under the LGPD and may exercise them at any time by emailing contato@3191pg.net. See the Terms and Conditions for complete information on how to use the platform.
Your data protected, your winnings in BRL via Pix, and the sports you follow — Brasileirão, UFC, Libertadores, Superliga volleyball. Free registration and a bonus of up to R$ 500.00 to get started.
Available to users aged 18 and over who reside in Brazil. By registering, you confirm that you have read and agree to this Privacy Policy.